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NPS: 72.86
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4.51

Overall Rating

Staff behaviour 4.94/5
Consultant Behaviour 4.89/5
Nurse's behaviour 4.92/5
Billing 4.66/5
Cleanliness 4.75/5
Kitchen & Food Services 4.84/5
Service timelines 4.85/5
Admission & Counselling 4.83/5
TPA Desk 4.71/5

Top Customer ReviewsProviding you the best patient experience is what we work for because your opinion matters the most. Here is what our customers feel about us.

Recent Reviews

5/5
0/5

Pro Patient ApproachSpring Meadows Hospital leverages the Bravelily platform for providing you extraordinary and valuable patient experience.

Empower

Spring Meadows Hospital empowers you by addressing your queries which are powered by authentic reviews given by you with the help of the Bravelily platform.

Engage

We engage with our patients with the help of Bravelily by providing "Automated Feedbacks", "Complain Management" and many other patient engagement modules that help in improving the overall "Happiness Index".

Experience

With the patient's empowerment and engagement, we facilitate a great patient experience. Every patient graduates to be the brand ambassador of the hospital with the help of Bravelily.

Patients Empowerment

Complaint Management

Spring Meadows Hospital offers a ticket-based service module by using Bravelily. This helps in reducing the turnaround time and thus enhances the patient experience.

Feedback

We capture our patient's feedback with the help of Bravelily on tablets through websites, emails, and SMS. Feedbacks help us in capturing our patient's sentiments which is really important for improving their experience.

Communication

In the entire care delivery process patients are kept as the center of our offerings. Our patient engagement platform Bravelily empowers us to communicate with our patients effectively and efficiently.


500 +

Happy customers

15 +

Years of Activity

200 +

Customers reviews

4/5

General rating score